www.stlucia1979.com is owned and operated by Peter John Rose Consultants Limited.

Peter John Rose Consultants Limited is a UK company, Registration Number 5883180.

Peter John Rose Consultants Limited Terms and Conditions

1. LOOKING AFTER OUR CUSTOMERS
Our terms and conditions comply with current English legislation and are designed to ensure that our customers can shop easily and with confidence. We reserve the right to change these terms at any time.

2. PRICING & ORDER & DELIVERY PROCESS
All prices are clearly displayed on the web site and will be confirmed at the checkout prior to payment. You may pay by any of the credit, debit cards or Paypal options shown on the website shopping cart. Prices, offers and products are subject to availability and may change before we accept your order. We are under no obligation to accept your order. We will not be deemed to have accepted your order until your order is delivered to you.

The cost of delivery (if any) is shown clearly on the web site at the checkout. Once you have chosen a delivery method we cannot change this. 

3. ACCEPTING ORDERS & SECURITY
When you place an order we will treat it as an offer to buy. In the case of products ordered for delivery by digital download or by physical delivery we will send you an e-mail to confirm receipt of your order. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know. When you order you will have an opportunity to check the details and correct any input errors. In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with any credit reference agency. If we decline your offer on security grounds we may contact you to seek an alternative payment method.

4. AGE REQUIREMENTS
If you order a product where a minimum age requirement is indicated, by ordering you confirm that you are of the required age.

5. PRODUCT INFORMATION
Although Peter John Rose Consultants Limited endeavours to ensure the accuracy of all information or images on this web site, neither Peter John Rose Consultants Limited nor any directors, employees or other representatives will be liable for damages of any kind arising out of or in connection with the use of this site.

As manufacturers reserve the right to change specifications without notice, we also reserve this right.

All trademarks are acknowledged as belonging to their respective holders.

6. PRICES
All product prices quoted are in UK Pounds Sterling and are inclusive of VAT. Prices are clearly shown on the website.

Pricing and availability information is subject to change without notice. In the event that the price is incorrectly listed due to typographical error, or due to a typographical error from our suppliers, we reserve the right to refuse, cancel or refund any orders.

As manufacturers and suppliers reserve the right to change prices without notice, we also reserve this right.

7. WARRANTY
All products supplied are covered by the terms and conditions of the original manufacturers' warranty. The warranty does not apply to defects resulting from improper or inadequate installation, use or maintenance; actions or modifications by unauthorised third parties or the customer; or accidental or wilful damage. Peter John Rose Consultants Limited accepts no liability for manufacturers' terms and conditions, warranties, or imposed conditions that a manufacturer may request with a given warranty.

These terms and conditions do not affect your statutory rights under the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 or any amendment thereof, Consumer Protection (Distance Selling Regulations 2000).

8. SUPPORT
All products sold by Peter John Rose Consultants Limited are supported by the official UK distributors for these products or by the manufacturer themselves. Peter John Rose Consultants Limited do not provide any support for products. If you require support for a product you have bought from us, please contact the manufacturer or UK distributor. If required, contact details can be obtained from Peter John Rose Consultants Limited.

9. RETURN OF FAULTY GOODS
If there is a fault with your product we will offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery. It should be returned with the original box, packing and accessories. Any 'Free Gifts' received with the product must also be returned.

This guarantee does not cover faults caused by accident, neglect, misuse or normal wear and tear.

Where goods are refunded due to a fault, we will refund delivery charges.

10. RETURNS POLICY
As a consumer, you have the right, in addition to your other rights, to cancel the contract for the purchase of any product at any time either before or up to 7 days after delivery and to receive a refund within 30 days for the price of the product exclusive of delivery charges.

To cancel a purchase and obtain a refund you must return the product to us in the condition in which it was supplied and with all seals intact. See Point 11 below. For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

To arrange to return a product, please contact us with your transaction reference and the name of the product you purchased.

11. DISTANCE SELLING REGULATIONS
You can cancel your purchase at any time either before or up to 7 days after delivery of your product by contacting us. Once your return has been approved we will notify you as to how to return the product.

Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way).

It should be returned with the original box, packing and accessories. Pre-recorded videotapes, DVDs, CDs, Minidiscs and other software must be sealed. Any 'Free Gifts' received with the product must also be returned.

Customers returning goods do so at their own cost and are responsible for ensuring that the goods must be adequately packed to avoid any kind of damage in transit. Any goods being returned should be adequately insured to the value, in case of either loss or damage in transit.

We cannot cancel your purchase when:
• the seal has been broken on any software including games;
• there is a contract for services with the product and you have started using the services.

For the avoidance of doubt, you will not have the right to cancel:
(a) for computer software if the seal is broken (on the outer packaging and/or the media) or for computer software that has been purchased as an "Electronic Software Download" (ESD).
(b) for a computer that requires the sealed operating system software supplied to be installed prior to use.
(c) for a consumable item (such as paper, inkjet/toner cartridge, CDR, CDRW, DVDR, DVDRW, tape or cartridge) or book/Pantone publication if it is unsealed.
(d) for printers if the enclosed consumable is unsealed.
(e) for computer hardware that requires the sealed driver software and other accompanying software to be installed before use.
If the above items are faulty they will be replaced under the manufacturer's warranty no refunds will be offered on these items.

12. NEWSLETTERS & MAILING LISTS
If you want to subscribe to our newsletter(s) we may ask you to specify the areas in which you are interested so that we can tailor the information that we send to you to include information and/or products, which we consider, you may be interested in.
You can unsubscribe from any of the newsletters at any time by emailing us and informing us that you want to unsubscribe. Please note that requests to unsubscribe should either come from or provide the email address used to register on the site.

13. WEB SITE TERMS OF USE
We recognise the copyright and trademarks in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.

14. PRIVACY POLICY
The personal information gathered could include name, delivery address, email address, mobile/home telephone number and personal preferences. Some or all of this information may be gathered at the time you place an order with us or when you join our mailing list. In doing so you accept the Terms and Conditions of Peter John Rose Consultants Limited.

We take all reasonable care to comply with the requirements of the UK Data Protection Act 1998 relating to the personal information you supply on this web site. Unless required by law your personal information will not be supplied to any third parties without your consent. We do not currently sell, trade or rent your personal information to other parties. However, in the future we may choose to do so with trusted third parties. In this event, only customers who have expressly consented that their personal information can be passed to third parties will be included.

Because we provide links to other web sites we highly recommend that you view the privacy policies of those web sites as they are not governed by this Privacy Policy.

15. LINKS TO OTHER SITES
These terms and conditions only cover this web site. Any other web sites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites that are not under our control.

16. GOVERNING LAW ETC
Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.

17. LIMITS ON LIABILITY
Except where prevented by law from restricting or excluding liability by law, in no case will any liability that we might incur whether in contract, tort, or otherwise to you exceed the greater of (i) £500 or (ii) the total amount of paid by you for the products that you have purchased from us relating to any claim that you make. In no circumstances shall we be liable for any consequential loss (including any loss of revenue or profit).
If you wish to increase or remove these limits on our liability, please contact us. We may be prepared to agree to increase or remove them, but this may be on the basis that the prices that you pay for products are increased.
Nothing in these terms and conditions affect your legal rights.

18. IDENTITY
The contract is made with Peter John Rose Consultants Limited, Connaught House, Broomhill Road, Woodford Green, Essex, IG8 0PY Registered in England, No. 5883180

END of Terms and Conditions

 

A Note About Security
For Your and Our Security, all of our online payments are managed and operated by Paypal. Founded in 1998, Paypal is owned by eBay Inc. and enables any individual or business with an email address to securely, easily and quickly send and receive payments online. Visit www.paypal.com

When you enter our shopping cart and before you enter your credit card information you will notice that your browser will change to a secure mode. Your browser will tell you when you are moving from a public to a highly secure area of the site in several different ways:
• The start of the URL that identifies the address of the page will change from the usual http:// to https:// .The "s stands for secure.

• Your browser will display a symbol indicating that you are now communicating securely. In Microsoft Internet Explorer you will see a closed padlock in the lower right-hand corner of your browser screen. In Netscape Navigator you will see the "broken key" symbol in the lower left corner of the browser screen change to a "closed key" when you enter a secure area.

• Depending on your chosen browser security settings, your browser will provide you with an alert or notification window when you: enter or leave a secured area, receive an invalid site identification from a site to which you are about to submit data, or are about to submit data over an insecure connection.

This technology is known as SSL (Secure Sockets Layer) and is the safest means for encrypting data over the internet. We support up to 128 bit security depending on the browser you are using.